Travelers Aid International Annual Conference
June 12 – 14, 2019
FEDERAL RESERVE BANK, CHARLOTTE CONFERENCE FACILITIES
Final Agenda and Presentations
With Links to Bios
Wednesday
1:30 p.m. Welcoming
Kathleen Baldwin, president, Travelers Aid International; Bio;
Floyd Davis, president, Community Link, board chair, Travelers Aid International; Bio; and host;
Margaret Cleveland, board chair, Community Link; Bio
1:45 p.m. Coping with Compassion Fatigue
Speaker: Dr. Tina Brookes, CEO, The Academy – National Institute for Crisis Response Training, Connelly Springs, N.C.; Bio
3 – 5 p.m. Renewing and Rebuilding the Travelers Aid Network
Facilitators: Kathleen Baldwin, president, Travelers Aid International, Bio; and
David Sinski, executive director, Heartland Human Care Services, Chicago; Bio
Thursday
8:30 a.m. Engaging Local Government – Promises and Pitfalls
Speaker: Peggy Eagan, director, Mecklenburg County Department of Social Services; Presentation; Bio
9:45 a.m. Concurrents
Option A — Immigration and Refugee Resettlement Programs
Speaker: Marsha Hirsch, executive director, Carolina Refugee Resettlement Agency; Presentation; Bio
Option C — Developing an Engaged board
Panel: Margaret Cleveland, chair, Community Link; Bio
Ed Powers, retired CEO, HOPE Atlanta; Bio
Evette Beckett-Tuggle, managing principal, The Agilant Group, Charlotte; Bio
11 a.m. Concurrents
Option A — The Lack of Affordable Housing
Speakers: Warren Wooten, housing services operations manager, Charlotte Department of Housing and Neighborhood Services, and
Floyd Davis, president, Community Link; Presentation; Bio
Option B — Lessons in Leadership
Panel: Marcy Roke, interim president, Travelers Aid Society of San Diego; Bio
Jeff Smythe, executive director, HOPE Atlanta; Bio; and
Chet Sobotka, director of volunteer services,Travelers Aid of the Inland Empire; Bio
Option C — The Art of Helping Travelers
Panel: Shelia Dashiell, program manager, Travelers Aid at Union Station; Bio;
John Ishu, associate director, Travelers Aid Chicago;
Jessica Rich, president, Travelers Aid of Honolulu; Bio; and
Raechel Rucker, marketing and communications, ACI-NA; Bio
Noon Lunch, Annual Meeting and Discussion — Up through the ranks
Speakers: Floyd Davis, chair, Travelers Aid International; Bio; and
Kathleen Baldwin, president, Travelers Aid International; Bio
1:30 p.m. Concurrents
Option A — Managing Your Volunteers
Speakers: Tanise Love, manager of multicultural affairs, Donate Life North Carolina; Bio; and Chauna Wall, volunteer manager, Charlotte Mecklenburg Library; Bio; Presentation
Option B — What Challenges in Your Community Could be an Opportunity for You?
Speakers: Amy Rynell, senior director of research and policy, Social Impact Research Center, Heartland Alliance; Presentation; Bio; and
Marcy Roke, interim president, Travelers Aid Society of San Diego; Presentation; Bio
3:15 p.m. Concurrents
Option A — De-escalation Techniques for Use with Difficult Clients or Passengers
Speaker: Dr. Willie Ringold, director of social services, Travelers Aid/Union Station; Presentation; Bio
Option B — Raising Funds – from A to Z
Speakers: Mark Goldstein, CEO, Communication Mark, Arden, N.C.; Bio; and
Randall C. Hitt, chief engagement officer, Men’s Shelter of Charlotte | Urban Ministry Center; Bio; Presentation
Friday
8:30 a.m. Discussion of The Color of Law: A Forgotten History of How
Speaker: Bob Simmons, executive director, Charlotte Council for Children’s Rights; Presentation; Bio
9:45 a.m. Impact of the Wealth Gap
Speaker: Dr. Laura Ullrich, regional economist, Federal Reserve Bank, Charlotte; Presentation; Bio
11:15 a.m. Renewing and Rebuilding the Travelers Aid Network: The Wrap Up
Facilitators: Kathleen Baldwin, president, Travelers Aid International, Bio; and
David Sinski, executive director, Heartland Human Care Services, Chicago; Bio
Noon. Lunch and Discussion — Lessons from the Front line
Speaker: Dee O’Dell, co-chair, Opportunity Task Force; director, Leading on Opportunity; Presentation; Bio
